Systems Integration – Document Workflow Integration

With the continued growth in IT technology, communications and digitalisation, it is no surprise that many companies have problems integrating document automation within their organisation.

This is because they usually have a collection of old, new and legacy systems, all of which may or may not work well together and most of which complicate a successful rollout of a document workflow integration strategy. Examples include standalone accounting and payroll software and sales and customer resource management software (CRM).

Aligning, connecting and integrating a variety of different systems and software can be an overwhelming task.

At RBC Group, we use our extensive knowledge and experience to ensure that your organisation has a successful and efficient document workflow integration strategy, one that is customised to your organisational needs. Integrating document automation within your existing core business systems, ensures that your service orientated architecture is robust, flexible and extendable well into the future.

RBC Group will help you navigate and manage this challenging environment, focusing on your organisational goals and business structure; integrating document automation is vital to a growing organisation.

Processes that Benefit from Document Workflow Integration

There are certain key operational areas that benefit from integrating document automation across an organisation.

Business Process Optimisation

Integrating multiple point-to-point systems within a growing organisation, to enhance connectivity between operational systems and databases, is not only overwhelming, but can also result in a tangled mess that can be difficult to manage when the inevitable problems occur.

This is why integrating document automation, not only leverages your existing systems, applications, services and software to create a robust solution, but it does so regardless of your current architecture. Within such an environment, you can easily scale, adjust and grow your core business systems as your business changes and expands.

The effect of a fully integrated document automation strategy can be seen in the following areas:

  • Accounts Payable: With a complete document workflow integration, information from invoices, orders and deliveries can be easily shared with other accounting software, databases and staff. Data can be exported and all databases updated throughout your organisation. This increases response times and customer satisfaction.
  • Contract Management: Information silos are the death knell of an efficient contract management system. Integrated document automation can maximise communication, allowing stakeholders and staff to track, report and analyse contract performance and progress in real time. This eliminates bottlenecks and speeds up the life-cycle of contracts, increasing profits and compliance and minimising risks.
  • HR Automation: Automating your HR department within a fully integrated system optimises essential data acquisition, documentation, recruitment and termination processes. Staff inductions and training can be targeted where it is needed most, decreasing the risk of non-compliance and optimising personnel audit trails. Self-training can even be automated, employee requests followed up in a timely manner and reports delivered and disseminated on time.
  • Mail Room Automation: An integrated document automation strategy gives your organisation the ability to extract pertinent information from incoming data and distribute it along electronic work pathways. Such data can be shared across departments, archived or presented in reports and acted upon in a timely manner. Multiple mail channels from a variety of internet portals can be scanned and data captured and stored.

Need more information about Document Workflow Solutions?

Ducentis is committed to giving your company a competitive edge through technology.

If you want to know more about today’s leading technology and how it can be utilised by your company, contact us today at 1300 613 202, or email us at or complete our online enquiry form.


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