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Our Difference
Services
Analytics
Document Workflow Automation
Consulting
Cloud Services
Network
Products
docs2me
file2me
ip2me
mail2me
pass2me
VaaS – Voice as a service
SaaS – Software as a service
IaaS – Infrastructure as a service
BaaS – Backup as a service
Enterprise Exchange Email Hosting Service
Partners
news2me
Contact
RFC – Customer Approval
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RFC – Customer Approval
Request for Change - Customer Approval
Step
1
of
6
16%
Request for Change
JIM2 Reference
*
Enter the assigned 8 to 12 digit number.
Customer / Site
Request Date
DD slash MM slash YYYY
Requested By
Priority
Urgent
High
Standard
Low
Target Devices
Change Number
(If going to CAB)
Change Type
Routine
Minor
Moderate
Major
Design
(based on change Classification found on the last page)
Client Contact / Champion
Name
Email
Phone
RBC Contact / Champion
Name
Email
Change Request Summary
Responsible Team
Assigned To
Prepared By
Change Description
Customer Request
Reason for Change
Suggested Resource Requirements
External Documentation or Guides:
Outage or Hazard Window
Direct Client Impact Assessment
Change Should Be Completed
After Hours
Anytime
Proposed Completion Date
DD slash MM slash YYYY
Proposed Completion Time (Start)
:
Hours
Minutes
AM
PM
AM/PM
Proposed Completion Time (End)
:
Hours
Minutes
AM
PM
AM/PM
Change Execution
Execution List
Task
Approx. Time
Responsibility
Post Change
Pre Change Check
Test Plan
Next Day Checks
Roll-Back Plan
Communication Plan
Change Approval (Company)
Approval By
Hidden
CAB Approval Required?
Yes
No
Hidden
CAB Approved
Yes
No
Hidden
Comments
Billing
MSA
Other
Quote
Customer Approval
Customer Name
*
Customer Signature
*
E-mail Address
Comments
Approved to be Completed
Anytime
After Hours
Approved Completion Date
DD slash MM slash YYYY
Approved Completion Time (Start)
:
Hours
Minutes
AM
PM
AM/PM
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