“The new (Ducentis) service is both more efficient and provides full digital integration across to core business application, helping to build on our Case Manager Health Care Management platform and provide better digital business outcomes.“
Since 2010, Ducentis has been our managed service provider for our outsourced IT help desk. Whether it be providing support to our staff at their desktop or acting in the role of CIO for the company, Digital Genius provides ICT advice, planning and guidance on a continual basis – they work very hard and are our Technology Partner of Choice! The Digital Genius team have helped our organization triple in size in the last four years, have helped relocate our offices and also assisted with rebranding. They have helped us integrate into an International affiliation by taking the time to learn the business side of Kaden Boriss Brisbane (KBB), as well as the IT side, to ensure we received sound advice on solutions, problems and projects that will advance our business.
Ducentis is one of the few technology providers that have the capacity to provide a comprehensive service from solution design to project management and product support. What is fantastic about their knowledge and expertise is that it extends from IT, Telephony and Print. I have been working with Digital Genius for the last four years and would be happy to provide a reference for any other company in need of their help. Australian Christian College combines a multi-site school solution with Corporate Head Office and Distance Education Services across Australia with locations in Queensland, New South Wales, Victoria and Western Australia. There are approximately three thousand students supported through this technology platform, which is a mixture of On-Premise and Hosted Services.
We would recommend Ducentis to anyone, as we find them to be an honest and astute professional service provider. The personalities of our key account managers are perfectly suited to our organization as they embody accountability and integrity, which stand out above all others. The way the service delivery team delves deep into the understanding of technology, enables them to give thorough and up-to-date advice specific to our needs that we so desperately need in business today. Ducentis were able to take our existing network including phones, IT (including Macs), print and document management and flawlessly integrate new technology into our existing systems. This has ensured that our staff have significantly more useful operational outcomes with our technology.